About Us

Our Journey, Values & Mission

Want to view information about our journey as a practice or learn about our core values that shape everything we do? Scroll below to find out more.

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Our journey

30 Years+ In The Making.

The Paddock & Longwood partnership has been in existence for over 30 years providing medical services to the local community. Starting out from a small surgery at Church Street, there have been many changes over the years. Scroll below to find out our mission and our core values.

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Our Mission

We are in the mission of making healthcare more accessible.

At Paddock and Longwood Family Practice, we are committed to providing high-quality, patient centred care to individuals and families in our community.

Our team of experienced healthcare professionals is dedicated to helping patients achieve optimal health and well-being through comprehensive primary care services, including preventive care, chronic disease management, and acute illness treatment.

Our Values

The core values that shape our culture

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Empathy

Empathy is crucial for our patients as it helps us understand your needs, feelings, and concerns leading to better care and outcomes.

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Responsibility

Responsibility is important for us to ensure we provide high-quality care, follow best practices, and prioritise patient safety and well-being.

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Care & Service

High quality care and service is important as it contributes to patient satisfaction, trust, and positive health outcomes.

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Accessibility

Accessibility is important as it allows patients to easily access care, receive timely treatment, and improve health outcomes.

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