Appointments

All consultations are by appointment. To make an appointment please ring 01484 531786 for the Paddock branch and 01484 653326 for the Longwood branch, use the online service or come in person to make an appointment.

At busy times the Doctor of your choice may not be available immediately and you may then be advised to see another Doctor in the Practice. There is an on-call Doctor available each day who has a number of appointments set aside each day for urgent problems - if your problem is urgent please notify the receptionist.

As far as possible the Doctor will attempt to keep to your appointment time. There are, however, some factors (e.g. emergency visits or telephone calls) which may cause delays. Please be understanding if the surgery is running late. Appointments are normally for 10 minutes; they are intended for one person only.

If you cannot keep your appointment please tell us as soon as possible. Missed appointments are an endless source of frustration and reduce our ability to provide an efficient service. People who persist in missing appointments may be asked to find another General Practitioner.

Note: Please remember only to visit Longwood surgery if you are registered there as the Doctor can only consult efficiently and safely if he has access to your notes.

Extended Access evening and weekend appointments now available

We provide extended hours weekly, which take place on a Monday (this will take place on a different day when the Monday is a Bank Holiday). These appointments are with GP, Practice Nurse, HCA or the Pharmacist and can be telephone or face to face.

Patients can now see a local GP, Physio and Phlebotomy (blood taker) for routine appointments on weekday evenings and at weekends.

Pre-bookable and on-the-day appointments are available between 6.30pm and 8.30pm each weekday, with additional slots available on Saturdays and Sundays between 8.45am and 5.15pm.

GP, Physio and Phlebotomy appointments are available for any Greater Huddersfield patient in the Primary Care Centre Hub at HRI and some physio appointments are available at other sites as well.

How to book an evening appointment at the HUB

You can also book an evening or weekend appointment by ringing the practice on: 01484 531786. If you need to book an appointment when the practice is closed then you can ring the free NHS 111 phoneline out of normal working hours and they will book an appointment for you if appropriate.

 

Telephone Enquiries

The Doctors can be contacted during normal surgery hours. At busy times you may be asked to call back or to leave a message or telephone number where you can be contacted.

Home Visits

These are strictly for people unable to attend surgery through illness or immobility. Whenever possible, patients are requested to attend the surgery. For visits please ring between 9am and 11am whenever possible and give details of your name, address and telephone number and a brief description of what is wrong.

Emergencies

Emergencies such as heart attacks, sudden collapses or severe haemorrhage require immediate attention. The doctor on call may not be able to respond fast enough. Please also ring 999 and request an ambulance.

Out of Hours - NHS 111

After 6.30pm weekdays and on Saturdays and Sundays, if you ring for advice or help on 531786 you will be asked to ring 111. A trained nurse will answer your call and give advice or transfer it to the doctor on duty. You may be asked if possible to attend a centre to see the doctor. All doctors are qualified GPs.  

Please remember that such calls are for urgent problems only; calls to 111 may be recorded.

The surgery is also closed on bank Holidays and the above arrangements should then be used for advice or help.

Videos

From time to time one of the Doctors needs to video a surgery for training purposes. These recordings are only seen by one or two Doctors and are then destroyed. You may be asked to give your consent to such recordings. You are under no obligation to do so but if you do you will be helping in the training of a future generation of GPs.

Medical Students

We are involved in training third and fourth year medical students from the University Of Leeds. They are attached to the Practice for short periods as part of their training. They usually observe consultations but you may be asked to talk to them before seeing the Doctor. They cannot give any treatments.